TERMS AND CONDITIONS - GENERAL

1.  PRICES AND DELIVERY CHARGES.  

All prices shown are without VAT, (Value Added Tax) which is charged at statutory rate at time of order. Every effort is made to keep prices up to date, however, Bailey Instruments Ltd reserves the right to change prices without prior notification should variations take place that are beyond our control.

 

All orders under £50.00 are subject to a minimum order charge of £3.50 plus V.A.T (UK Mainland Only) All deliveries made outside of UK mainland are charged at cost. All parcels sent by courier will require signature on delivery. *these terms do not apply to our Single-Use range of poroducts which are subject to seperate carriage structures. please contact us for further information

 

Upon receiving your order we may carry out a pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed and your card will be debited once the order has been accepted.

 

Equipment orders are subject to a carriage and administration fee. Bailey Instruments Ltd reserves the right to adjust these figures without prior notice if necessary. Next day deliveries and special requests can be arranged at an additional cost (subject to stock availability).

2. QUOTATIONS. 

All quotations will remain valid for the period as stated in writing on the actual quotation (30 days). Bailey Instruments Ltd reserves the right to alter prices or withdraw from a quotation before the quotation reaches the maturity date. All stock holding positions are given at the time the quotation is submitted and are liable to fluctuation.

 3. PAYMENT TERMS. 

Unless otherwise agreed with the buyer at the time of purchase all payments are required in full when the order is placed. New buyers will always be required to pay with first order. All account holders are required to settle their account within 30 days net. Bailey Instruments Ltd reserves the right to suspend credit facilities and to charge interest per month on outstanding balances and suspend further supply.

4. WARRANTY.  

All products manufactured by Bailey Instruments Ltd are guaranteed against faulty manufacture and materials. This guarantee does not cover fair wear and tear. Springs will be supplied for self assembly free of charge on request. After inspection Bailey Instruments Ltd will replace or repair instruments which are found to be faulty but not as a result of misuse, improper care or storage, abuse, lack of maintenance and have not been modified (i.e. not etched or marked in anyway). Any goods returned to Bailey Instruments Ltd are done so at the customers own risk, Bailey Instruments Ltd will not be liable for non-deliveries of such goods.

 

Any used instruments should be returned clean and sterilised and supplied with certification of sterilisation in accordance with Heath & Safety regulations and the current legislation. Bailey Instruments Ltd reserves the right to charge for sterilisation where this procedure has not been adhered to. Bailey Instruments Ltd is not liable for damage or injury caused by misuse of an instrument.

 

All equipment and product distributed by Bailey Instruments are protected by manufacturers warranty for a period of 12 month from purchase unless otherwise stated.

5.  DELIVERY.

Bailey Instruments Ltd aims to deliver most products within 7 days from receipt of order. We aim to despatch all orders received within 24 hours (subject to stock availability). We will contact you at your convenience with estimated time of delivery for non-stock items, on receipt of your order(s).

 

Bailey Instruments Ltd can not take responsibility or liability for the failure to deliver where the responsibility is outside of our control. Damaged or non-deliveries must be reported within 3 days of receipt. Damage in transit should be noted on any delivery documentation by the customer on receipt of goods. 

6. CUSTOM MANUFACTURE.

A custom manufactured order is when a customer places an agreed order where “an instrument approval form” has been signed. This order is then specifically manufactured for the customer as per the customer’s requirements.

 

Bailey Instruments endeavours to meet delivery estimates but cannot accept any liability if it fails to do so.

 

Payment Custom manufactured orders are required to be paid for within 14 days of delivery. Bailey Instruments Ltd reserves the right to charge interest on overdue accounts.

7. RISK.

The company cannot be held liable for loss or damage caused by circumstances beyond the company’s control. This includes war, civil unrest, Act of God, industrial disputes and interruptions to the supply of materials. Risk shall pass to the customer from the date of delivery of the goods.

8. ORDER CANCELLATION.

No cancellation will be allowed on non-stock items specifically ordered on the customer’s behalf, these include custom manufactured orders.  The company is under no obligation to accept cancellation or amendment to any order or part thereof. Any cancellation of order or amendment must be in writing and will only be accepted with our prior agreement and on the understanding that a cancellation or amendment charge will be levied at a minimum of 25 % of the purchase price.

9. FORCE MAJEURE.

The company cannot be held liable for loss or damage caused by circumstances beyond the company’s control. This includes war, civil disobedience, Act of God, industrial disputes and interruption to the supply of materials. The company reserves the right to cancel the contract without liability for loss or damage.

 

In addition to our general terms and conditions, these terms of trade will take precedence over any issued by the customer. Customers should not rely on any representations by staff as they do not form part of the contract or collateral contract.

The contract shall be governed and construed according to the law and the purchaser submits to the jurisdiction of the court.

10.  PRODUCT SPECIFICATION AND DEVELOPMENT.

Product development and improvement are under continual review by Bailey Instruments Ltd. Bailey Instruments ltd reserves the right to make alterations, improvements and to discontinue products featured on this website without prior notice.

11. RESERVATION OF TITLE.

In the event of the buyer becoming insolvent or unable to pay for the products supplied, the products shall remain the property of Bailey Instruments Ltd until payment has been received in full.

12. PRIVACY POLICY.

We do not share any information about customers with any other organisations. If you do not wish to get periodic mailings from us please let us know so we can remove you from our mailing list.

13. Intellectual Property, Software and Content

The intellectual property rights in all software and content made to you on or through this website remain the property of Bailey Instruments Ltd by copyright laws and treaties around the world. All such rights are reserved by Bailey Instruments and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. 

14. Complaints

We operate a comprehensive complaints handling procedure and will try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

15. DATA PROTECTION.

When you place your order or open an account with us, we will need to have a few details such as your name, email address, credit or debit card number and expiry date. This enables us to process and fulfil your order and to notify you of your order status. We may occasionally use this information to contact you with offers that may be of interest, however should you wish to be removed from our mailings lists then please contact us on 0161 860 5849.

At no point is your information shared or provided to any third parties or none Bailey Instruments Ltd employees.

16. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be sunject to the exclusive jurisdiction of the English courts.

 

A copy of these terms and conditions are available on request

 

Published: 01/06/09

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